Overview of the programme of work
Our ambition is to spark a mini quality improvement revolution, a transformation programme in north Southwark that will reduce workload, free up time for GPs and improve care for patients.
The purpose of the programme of work
The programme will enable a practical response to:
- Better manage demand and capacity in GP practices to the benefit of patient and practice team.
- Highlight and share examples of good practice across north Southwark to learn from their success.
- Rapidly test new interventions in general practice and share successful tests to spread effective practice, and achieve breakthroughs in performance across north Southwark.
- Share, celebrate and support the adoption of effective new ways of working.
- Build quality improvement capacity and capability at practice level, integrating the learning and practice of these skills into everyday practice.
- Build a culture of innovation and continuous improvement and a learning network that can be used to address other problems in healthcare.
What has been done so far?
Who has been involved?
- Other health professionals
- Practice managers
- Admin staff
What positive outcomes have been achieved?
- 13 practice staff in north Southwark have completed Quality Improvement Leader training and support their practice and other practices to implement learning to everyday work.
- 68 practice staff in north Southwark have attended the four learning sessions over the period Dec 2016 – May 2017.
- A number of improvement projects have been initiated in GP practices and across practices to improve patient care/access
What are the plans for the future?
- A new cohort of Quality Improvement Leader (QIL) training started in January 2018
- The role of QIL is going to be reviewed and developed
- Improvement projects will be evaluated and new ones are being initiated
Please see our ‘working together to create a quality improvement programme‘ film, which was published in February 2018.
You can read a case study published by NHS England for further information about the Releasing Time Programme.