Improving quality across GP practices in north Southwark

Quay Health Solutions GP Federation in north Southwark created a team of service improvement leaders made up of GPs, nurses, practice managers and reception staff.

The move was seen as a vital way to build capability, capacity and confidence in quality improvement within all 20 GP practices.

NHS England have published a case study on our quality improvement initiative – Releasing Time Programme. You can read it here.