Monthly Archives: June 2019

Making Every Contact Count – simple signposting to better health and wellbeing

What is Making Every Contact Count (MECC)?

MECC is an approach to behaviour change that supports the delivery of consistent and concise healthy lifestyle information and enables individuals to engage in conversations about their health at scale across organisations and populations.


Our MECC programme

We are currently rolling out a programme of MECC training with NHS Guy’s and St Thomas’ Foundation Trust (GSTT) and IHL – the GP federation in south Southwark.

The programme includes training across 12 sessions in June for all staff in Southwark including General Practice, GSTT, NHS South London and Maudsley Foundation Trust (SLaM), Southwark Council and the voluntary and community sector.

This training aims to improve:

  • Understanding of making every contact we have with patients and local people count.
  • Identification of opportunities to make effective approaches in promoting health.
  • Understanding of current lifestyle recommendations for health and the effects of wider determinants.
  • Understanding of appropriate response and actions in supporting a variety of lifestyle issues.

If you work in health and/ or social care in Southwark and are interested in the training please see further details here. 

Community Update – June 2019

Issue content:

PCN Update – training
Southwark Wellbeing Hub – wellbeing workshops
Shelter Southwark – housing advice
Talking Therapies – career management service


Primary Care Navigator (PCN) update

QHS will be working with the National Association of Primary Care to run PCN training days in July. Please keep an eye out for further information in the QHS Bulletin that comes out on Wednesdays. Contact your Neighbourhood Coordinator, if you have any questions.


Southwark Wellbeing Hub – wellbeing workshops

Various locations across Southwark

The Southwark Wellbeing Hub is offering a programme of workshops and group activities that gives you the opportunity to meet people, enjoy a hobby or learn something new about yourself and your mental health. No referral or diagnosis needed.Workshops include:

  • An Introduction to Mindfulness
  • Confidence in Social Situations
  • Mental Health: Disclosure and Your Rights at Work
  • Hearing Voices Group
  • Carers’ Groups
  • Reading groups, creative writing for beginners and many more. Take a look at their brochure for a full list of workshops.

Contact the Hub by email or phone 0203 751 9684 to book a place. Please see the referral form. You can export this file and import it into EMIS to aid with mail-merging this document.


Shelter Southwark – housing advice

Southwark Council’s Housing Solutions Service, 25-27 Bournemouth Road, Peckham, SE15 4UJ 

Shelter helps millions of people every year struggling with bad housing or homelessness through advice, support and legal services.The services they offer include:

  • Practical help to keep your tenancy
  • Support to liaise with Southwark Council regarding your case
  • Help accessing legal services
  • Help finding additional support services
  • Support to resolve problems with your landlord
  • Support finding a new home
If you would like to speak to someone, come to one of their drop-in sessions on Mondays and Wednesdays, 10am-1pm. Alternatively, if you would like to speak to someone about booking an appointment, please email. Please see their flyer for further information.


Talking therapies – career management service

The career management service is part of Talking Therapies Southwark and supports people who are accessing therapy to improve their career management skills. The service is made up of a team of career coaches who can support you to find work or help you keep your job if you are experiencing difficulties at work.Support offered can include:

  • Career guidance
  • Assistance to access training, education and volunteering
  • Employability support: CV development, help with application forms, interview advice and job search support
  • Career Management Workshops on topics such as Social Media for Job Search, Interview Skills and Disclosure

For general information about the Career Management Service, please visit their website or call 0203 228 3221.



  • Please see the flyer for the events being run by South London Cares this month. On the last Friday of every month from 1-8pm, a Carers’ Cafe is held at Walworth Methodist Church to help local carers extend their social group and enjoy some light entertainment. See their website for further information.
  • Please see the poster for rolling workshops that are run by IAPT.